March 2024 Version 7.4.8

Introducing all new E-Store:

• Explore a wide range of instant gift vouchers with amazing savings, book travel tickets, make utility bill payments & much more.

Refreshed designs for key features to ease their usage on the App.

• Set or Change Card PIN in a single click.
• Update International Number to receive transactional OTPs while travelling abroad.
• Subscribe for E-statements.

Important security updates & process enhancements

January 2024 Version 7.4.7

• Refreshed designs for key features to ease their usage on the App.
  • Manage Card Usage and Transaction Limits.
  • Add or delete recurring transactions on card.
  • Block, Replace or Reissue card instantly.
  • Book travel tickets instantly, make utility bill payments through all new E-store section.
  • Subscribe to our WhatsApp service.
• Important security updates & process enhancements

November 2023 Version 7.4.6

• Enhanced User Experience:
  • A new design for ‘Account Details’ section that offers easier access to card related information.
  • View monthly statement, rewards summary and current EMI details in a single view.
  • A ‘Paid’ indicator which shows when statement dues are fully paid.
• Process enhancements and updates

October 2023 Version 7.4.5 (Android), 7.4.4 (iOS)

Enhanced security measures and controls

• Certain remote access applications if installed on devices will prohibit access to the SBI Card App unless uninstalled from the device.

Card Protection Plan

• Protect card(s) in case of theft, damage, or fraud.
• Avail the plan under ‘Benefits’ section.

Auto Debit

• Pay credit card bills on time by registering for ‘Auto Debit’ under ‘Account Details’ section.

Manage UPI Transactions

• Enable UPI transactions on Rupay SBI Credit Card.
• Visit ‘Manage UPI Transactions’ under Manage Card Usage.

Voluntary Card Closure

• New updates to the process of raising a request for voluntary card closure.
• Access these under the ‘Services’ section.

Suspicions Transactions

• o Users will receive an alert if any suspicious transactions have been detected on their account.

August 2023 Version 7.4.3

Enhanced security measures and controls

• SBI Card will alert users, if they are using the SBI Card App on unsecured network like public Wi-Fi or VPN

Insurance Nomination

• Submit the nominee details for the Complimentary Insurance cover provided as part of the card benefits via App.
• Access the feature under ‘Account Details’ section of the App.

Get Insured

• Secure your health with new ‘Advanced Top-Up Health Insurance’ policy.
• Check the policy details under ‘Insurance’ section.

Inclusion of additional memberships and milestone privileges for new AURUM Cardholders

ENCASH booking Update

• e-NACH registration will now be mandatory to avail ENCASH booking for eligible users

‘Avail New Card’ process update

• Updated the ‘Credit Limit Allocation’ step for customer ease

June 2023 Version 7.4.0

Experience the new & revamped App

• Experience the fresh new look - Login page and Homepage
• Simplified navigation – quick access to features, personalized offers and benefits
• New ‘My Profile’ section to access features like Contact & Address Details, Credit Score, Refer & Earn and more.
• To complete your periodic KYC Renewal, go to the ‘Account Details’ section of the App

April 2023 Version 7.3.23

Address Change with KYC through DigiLocker

• Now to update the address details on your SBI Card account, complete your KYC validation through DigiLocker
• To avail this feature go to ‘Menu’, select ‘My Profile’ and click on ‘Address Tab’

Add-on card application with KYC through DigiLocker

• Apply for up to 3 Add-on cards and complete your Add-on card applicant’s KYC through DigiLocker
• To apply, go to ‘Menu’ and select ‘Add-on Card’

Credit Balance Refund process update

• You can now request for Credit Balance Refund by uploading the requisite documents
• To avail this feature visit ‘Menu’, select ‘Service’ and go to ‘Credit Balance Refund’

Notification Center

• Get latest updates, offers and alerts in the new notification center.
• To view, tap on the ‘Bell’ icon available on the Home - screen

Performance improvement and bug fixes

March 2023 Version 7.3.21

Security enhancement with SIM Binding

• Log in to SBI Card App from your mobile device which has the mobile number registered with SBI Card
• Authenticate your device through SIM binding & device linking
• Experience an enhanced and secured SBI Card App

December 2022 Version 7.3.19

Digital KYC for Contact Change:

• You can now update and validate your contact details using DigiLocker to fetch your KYC document(s).
• Visit ‘Quick Contact’ under ‘My Profile’ in the menu.

Update contact details on your SBI Card account:

• Your contact details can now be updated for all cards associated to your credit card account with a single click.
• Visit ‘Quick Contact’ under ‘My Profile’ in the menu.

OTP on International Number Phase-2

• For enhance security feature while travelling abroad you can now receive OTP on your International Mobile Number for account Sign-up, Forgot login details & to unlock username.

For Aurum Cardholders:

• New lounges added to the Visa Lounge list exclusively for Aurum Cardholders.

Password change policy:

• For even more secured card account login mechanism, your new account password needs to be different from your last 5 passwords.

Performance enhancements and support for latest Android OS versions

September 2022 Version 7.3.18

Add-on Card

• Simplified and enhanced application process for Add-on Card
• Share the benefits of your SBI Credit Card with your loved ones. To apply, go to Menu and select ‘Add-on Card’

Manage Overlimit Transactions

• Simplified way to manage the Overlimit facility on your card account
• Enable Overlimit facility, to approve certain transactions over and above the credit limit assigned on your card account
• Access this feature under ‘Manage Card Usage’ section of the App

Secured Login

• Enhanced security measures for safe & secure login to your account

June 2022 Version 7.3.16

Flexipay EMI

• Now experience the much more simple and easy way to convert your spends into Flexipay EMIs
• Access the enhanced feature under ‘Services’ section of the App

Voluntary Card Closure

• You can raise a request for voluntary card closure.
• Access the enhanced feature under ‘Services’ section of the App

Security enhancements and bug fixes rolled out

March 2022 Version 7.3.14

Manage Card Usage

• Simplified way to manage your transaction preferences for Domestic and International transactions.
• Access the enhanced feature under ‘Services’ section of the App

Encash & Encash Inline

• Fulfill your extra cash needs within your available credit limit. Applicable for select cardholders
• Access the enhanced feature under ‘Benefits’ section of the App

Card Benefits

• Explore exclusive card offers available for you in the all new ‘Benefits’ section of the App.

Get Insured

• Experience an enhanced Insurance section for comprehensive solutions against uncertainties in life
• Access the enhanced feature under ‘Insurance’ section of the App

Pay in EMI

• Easy access to convert your recent transactions into Flexipay EMIs through ‘Pay in EMI’ option available in your account summary dashboard

e-NACH: Pay the Smart Way

• Avail automated and hassle free credit card bill payment process through net-banking and debit card
• Access this feature under ‘Services’ section of the App

Updates in Report a Lost / Stolen Card and Reissue / Replace Card journey

• Now auto reissue a card if card is blocked due to it being Lost/Stolen
• Updated address option will be available in case card is blocked/reissued due to a suspicious transaction
• Access this feature under ‘Services’ section of the App

January 2022 Version 7.3.13

Update Contact Details

• Update your contact details including mobile phone number and email ID or complete the KYC journey
• Contact details can be updated under the “Quick Contact” tab in “My Profile” section

Encash and Credit Limit Increase Offers

• You can now be eligible for both Encash and Credit Limit Increase offers and choose to apply for any one as per your requirement, subject to fulfillment of eligibility criteria
• Access this feature under the Benefits section post login

Encash Inline Offer

• Basis eligibility, avail Encash Inline offer irrespective of Encash Offer availability.
• Access this feature under the Benefits section post login

Insurance

• SBI General Arogya Premier Insurance product is temporarily unavailable

December 2021 Version 7.3.12 (Only Android)

• Enhanced security measures and controls for fraud prevention: As per the ‘RBI Master Direction on Digital Payment Security Controls, 2021’, SBI Card will make attempts to identify if there are any remote access applications installed in the mobile device of the user. If such apps are identified, the user will be prohibited to access the functionalities of SBI Card Mobile App until such remote access applications have been uninstalled.

Insurance

• SBI Life Insurance Products has been removed temporarily

November 2021 Version 7.3.11

Update Travel Plan

• Update your International travel details including the duration of your travel and your International number
• You can access this feature in the ‘Services’ section available in the menu, post logging in to your SBI Card account

Manage limits for Tokenized Transactions

• Set limits for payments using Card Tokenization Services (e.g. Samsung Pay, SBI Card Pay) for POS Transactions via NFC, MST, etc.

New Privileges for AURUM Cardholders:

• AURUM Golf Privilege
• AURUM Club Access

August 2021 Version 7.3.8

Manage your transactions better:

• Manage usage of your credit card across various types of transactions while you raise a card Re-issue or Replacement request, or when you upgrade your credit card. To access this feature go to ‘Services’ section on your App

Enhanced Security Authentication:

• Enjoy added security through OTP Authentication while changing your Password, increasing your Credit Limit, Card Activation and Add-on Limit management.
• You can access these features in the ‘Services’ section on your App

Get Insured:

• Enjoy a simplified and enhanced experience while you safeguard against uncertainties in life with SBI General InsuranceTo experience this enhanced feature, go to ‘Insurance’ section on your App

Fee & Charges:

• Apply, if eligible, for reversal of Overlimit charges, when you spend over and above the credit limit for certain transactions.
• You can access these features in the ‘Services’ section on your App

Usage Guidelines Updated:

• In line with RBI Circular RBI/2020-21/74 dated 18 Feb, 2021, you can now refer to the Digital Platform Usage guidelines on Mobile App.

June 2021 Version 7.3.7

Manage Recurring Transactions:

• Modify or delete recurring e-mandates set at merchant platforms on your SBI Credit Card
• Approve recurring transactions above Rs. 5,000 or exceeding the e-mandate limit amount, via pre-transaction notifications
• Access the feature under ‘Services’ section of the App

Get Insured:

• Experience an enhanced Insurance section for comprehensive solutions against uncertainties in life.
• Access the enhanced feature under ‘Insurance’ section of the App

April 2021 Version 7.3.4

• View/Redeem Reward Points from the homepage dashboard
• Apply for an additional SBI Credit Card with minimal documentation requirements and get approval within minutes. Access the feature under ’Benefits’ section of the App. (This offer of ’Get New Card‘ shall be provided to eligible Cardholders based on internal SBI Card policy guidelines.)
• Service enhancement - Set up a preferred card as default (for dashboard section). Applicable for Cardholders with more than one Card and where first card has been blocked or cancelled.

January 2024 Release

• Encash and Encash Inline Revamp
  • Experience a new and improved interface for Encash and Encash Inline booking.
  • Both Encash & Encash Inline can be accessed from ‘Encash’ menu option, depending on eligibility.
  • Avail this under the ‘EMI & More’ section once you log in to your credit card account. 
• Auto Debit 
  • You can now cancel the existing ‘Auto Debit’ on your account through website. Available under the ‘My Accounts’ section once you log in to your credit card account.
  • Auto Debit via e-NACH can be now accessed under ‘My Accounts’ section. 

October 2023 Release

Manage UPI Transactions on your RuPay Card

• Simplified way to enable / disable UPI transactions on your RuPay credit card
• To avail this feature, go to ‘Manage UPI Transactions’ under ‘Manage Card Usage’ section of your RuPay credit card account

Card Protection Plan

• Protect card(s) in case of theft, damage, or fraud by purchasing Card Protection Plan on your SBI Credit Card
• Purchase the plan in the LHS menu of the website.

September 2023 Release

Update to Login Mechanism

• Now enjoy an even more secure login mechanism on the SBI Card Website. You will be required to setup an Authentication Image & Text for your card account. This image & text will be required to be confirmed every time you login on the SBI Card website.
• Login to your website account to setup this feature.

Insurance Nomination

• Submit the nominee details for the Complimentary Insurance cover provided as part of the card benefits.
• Access the feature under ‘Account Details’ section of website post login.

Get Insured

• Secure your health with the new ‘Advanced Top-Up Health Insurance’ policy.
• Check the policy details under ‘Insurance’ section.

Voluntary Card Closure

• New updates to the process of raising a request for voluntary card closure.
• Access these under the ‘Services’ section.

August 2023 Version 7.4.3

KYC Renewal process update

• In case you want to change only the Pin code of your residence address, you can do so using KYC renewal through DigiLocker only.
• To modify your address, visit the 'My Accounts' section of your card account

ENCASH booking update.

• e-NACH registration will now be mandatory to avail ENCASH booking for eligible users

‘Get New Card’ process update.

• Updated the ‘Credit Limit Allocation’ step for customer ease.
• For enhanced security, e-Card will now be sent to customer’s Registered Mobile Number only

May 2023 Release

Contact change process modified

• Now, you can update your contact details on SBI Card Mobile App in a few convenient steps. You can still view & verify your contact details on the website

Usage Guidelines: now available in vernacular languages

• Browse through the Usage Guidelines Document in your preferred language
• You can browse these under ‘Usage Agreement’ in the pre-login footer section of the website

April 2023 Release

KYC renewal through DigiLocker

• Renew / update your KYC details for your SBI Credit Card account through DigiLocker
• Avail this feature under the 'My Accounts' section of your card account

March 2023 Release

Address Change with KYC through DigiLocker

• Now to update the address details on your SBI Card account, complete your KYC validation through DigiLocker
• Avail this feature in the ‘My Profile’ section of your card account

Add-on card application with KYC through DigiLocker

• Apply for up to 3 Add-on cards and complete your Add-on card applicant’s KYC through DigiLocker
• Avail this feature in the ‘Services’ section of your card account

Credit Balance Refund process update

• You can now request for Credit Balance Refund via website by uploading the requisite documents
• Avail this feature in the ‘Services’ section of your card account

Mandatory consent to fetch Aadhaar

• To update address on your SBI Card account or at the time of KYC renewal, it is mandatory to share consent to fetch your Aadhaar from UIDAI portal
• Avail this feature in the ‘My Account’ section of your card account

’Track Application’ section enhancement

• Enjoy end-to-end tracking of your SBI Credit Card application.
• Access this section available on the website homepage

December 2022 Release

Update contact details and office address on your SBI Card account

• Your contact details and office address can now be updated for all cards associated to your credit card account with a single click.
• Avail this feature in the ‘My Profile’ section of your card account.

Digital KYC for contact change

• You can now update and validate your contact details using DigiLocker to fetch your KYC document(s).
• Avail this feature in the ‘My Profile’ section of your card account by clicking on ‘Update KYC’.

Enhanced security for account logint

• Experience an even more secure card account login mechanism. While logging in via card number you now need to enter your Date of Birth as well.

Password change policy

• For even more secured card account login mechanism, your new account password needs to be different from your last 5 passwords.

November 2022 Release

3D Secure Transaction Dispute Mechanism Updated

• You can now raise dispute for fraudulent Online Trxns. done using OTP obtained fraudulently over call, by sharing proof of fraud within the same webform.
• To raise disputes, access the ‘Dispute Transaction’ section under the ‘Services’ section in the LHS menu

OTP on International Number to Update Credentials

• One-time Password will now be sent on your Registered Mobile Number as well as international number, if any, at the time of updating password or unlocking username
• To update your international number, go to the ‘Services’ section in the LHS menu.

September 2022 Release

Mandatory Password Change

• For even more secure card account login mechanism cardholder needs to change the account login password in every 365 days

Manage Overlimit Transactions

• Simplified way to manage the Overlimit facility on your card account
• To avail this feature go to ‘Manage Overlimit Transactions’ under ‘Manage Card Usage’ section of your card account

Website Pages in Hindi

• Now explore select pages of the SBI Card website in Hindi as well

August 2022 Release

Enhanced Security for account login

• Experience an even more secure card account login mechanism. In the first step, you now need to enter the Card PIN along with the mobile number.

Recurring Transaction Management for Add-on cardholders

• Add-on cardholders can now manage recurring transactions on their card
• To enable Standing Instructions, select ‘Recurring Transactions’ under ‘Services’ section of the website post login

June 2022 Release

Removal of Transaction Switches from the eApply Journey

• You will not be asked to toggle Domestic and International transaction switches during the online credit card application in eApply journey on the website.
• Domestic Point of Sale (POS) and Domestic ATM transaction switches will be activated by default on the card.

Voluntary Card Closure

• You can raise a request for voluntary card closure
• Access the enhanced feature under ‘Services’ section of the App

 
May 2022 Release

OTP on International Number for Login

• One time Password will be sent on your registered mobile number as well as international number, if any, at the time of login using your mobile number, card details or User ID
• Setup your international number under services, and login to get the OTP on your international number

 
Ease of Add on Card Application

• Apply for up to 2 add on cards, and choose an appointment time & date convenient to you for KYC completion
• Avail this feature from the ‘Services’ section

 
Change Residence Address on your SBI Card Account

• Residence address can now be updated for all cards on your credit card account with a single click
• Avail this feature in the ‘My Profile’ section of your card account

 
Frequently Asked Questions about Paynet

• Get clarity on payment options and how to complete payments for your SBI Credit Card via Paynet

 
April 2022 Release

Landmark Reward Redemption Program on SBI Card Website

• Reward Redemption mechanism enabled on SBI Card website for Lifestyle Home Centre/Max/Spar SBI Credit Cardholders where they can now redeem their SBI Credit Card reward points for Landmark Reward Points.

 
March 2022 Release

Easy Money journey revamp

• Experience a new and improved user interface for Easy Money product.
• Avail this under the ‘Benefits’ section once you log in to your credit card account

 
Manage Card Usage journey

• Manage your Domestic, International and Tokenized transactions through a new and improved interface
• Avail this under the ‘Manage Card Usage’ section in the main Menu

 
Report a Lost / Stolen Card

• Experience a new and simplified way to report a Lost / Stolen card with auto card reissuance.
• Avail this feature under the ‘Services’ section in the main Menu.

 
Authenticate potentially Suspicious Transactions on your account

• Select cardholders can now unblock their credit card account by authenticating (using an OTP based mechanism) potentially suspicious transactions, which may have been flagged by SBI Card for the safety & security of the cardholder’s account.

 
January 2022 Release

Update Contact Details

• Update your contact details, including mobile number and E-mail ID, or complete the KYC journey
• Contact details can be updated under the “Quick Contact” tab in “My Profile” section

 
Encash and Credit Limit Increase Offers

• You can now be eligible for both Encash and Credit Limit Increase offers and choose to apply for any one as per your requirement, subject to fulfilment of eligibility criteria
• Access this feature under the Benefits section post login

 
Encash Inline Offer

• Basis eligibility, avail Encash Inline offer irrespective of the Encash offer availability
• Access this feature under the Benefits section post login

 
Credit Limit Increase Exclusive Offer in ‘Get New Card’ Functionality

• Subject to eligibility, you can avail the Credit Limit Increase Exclusive offer while applying for a new card via ‘Get/Avail New Card’ functionality on the website. This is an additional Rs. 10,000 Credit Limit Increase offered to eligible customers who do not have a Pre-approved Credit Limit Offer

 
Life Insurance Menu Removal

• SBI Life insurance products has been removed temporarily from the post-login section of the website

 
November 2021 release:

Manage limits for Tokenized Transactions

• Set limits for payments using Card Tokenization Services (e.g. Samsung Pay, SBI Card Pay) for POS Transactions like NFC, MST, etc.

 
October 2021 release:

Update Travel Plan

• Update your International travel details including the duration of your travel and your International number
• You can access this feature in the ‘Services’ section available in the menu, post logging in to your SBI Card account

 
Enhanced E-apply Process

• Now apply for your favourite credit card online through our enhanced eligibility based E-apply process.
• To access this feature click on the ‘Apply’ button available on our homepage

 
September 2021 release:

Enhanced Security Authentication :

• Enjoy added security through OTP authentication while activating your SBI Credit Card and Add-on Card Limit management.
• To access these features, log in to your SBI Card account and go to the ‘Menu’ and select the ‘Services’ section.

New Occupation Type in eApply Journey

• Choose from additional occupation field types when you apply for an SBI Credit Card online

Access our latest Blogs Section

• Read latest articles and information about our credit cards, products & services and much more

 
August 2021 release:

Fee & Charges:

• To check and apply for eligible fee reversal offers. visit ‘Fee & Charges’ section on our website

Usage Guidelines Updated

• In line with RBI Circular RBI/2020-21/74 dated 18 Feb 2021, you can now refer to the Digital Platform Usage guidelines on the website

 
July 2021 release:

Simplified Login Interface:

• Login interface that provides an enhanced login experience to cardholders
• Use your Registered Mobile Number or User ID or Card Details to easily log in to your SBI Credit Card account
• Log in to your Credit Card Account to access the new login interface

Introduction of transaction switches for Lost Card Reissue, and Card Upgrade

• Manage various Domestic & International transaction usage controls at the time of placing the request to Re-issue a card or at the time of upgrading the card to a higher product variant. You can access the functionality during the respective journeys on the website.
• To access this feature visit the ‘Services’ section, post logging in to your account

Introduction of OTP based authentication

• OTP authentication introduced on various journeys on website as an additional security layer:
  • Re-issue / Replacement
  • Block & Re-issue
  • Card Upgrade
  • Password Change
  • Credit Limit Increase
• To access this feature visit the ‘Benefits’ section, post logging in to your account.

To access these features, visit the ‘Manage Card Usage’ section on the website.

June 2021 release:

Contactless Limit Changes:

• Upper limit of Contactless transactions at Point of Sales (PoS) increased from Rs. 2,000 to Rs. 5,000

Introduction of Card Transaction switches for Digital Onboarding:

• Manage Domestic & International Transaction usage via switches on your card during digital onboarding, on your first log in on website

For May 2021 Website release:

Introducing OTP Authentication at the time of login:

• OTP Authentication introduced as an additional security layer when you log in to your SBI Credit Card account using your username & password, thereby increasing protection against fraud.
• Login to your credit card online account to access this feature

Manage Recurring Transactions on your Card:

• Manage all recurring transactions set on your SBI Credit Card.
• View / Modify / Delete the Recuring e-mandates set on your Primary & Add-on Cards.
• To access this feature visit the ‘Services’ section, post logging in to your account

November 2022 release:

Mandatory Password Change

• For even more secure card account login mechanism cardholder needs to change their online account log in password in every 365 days.

September 2022 release:

OTP on International Number for account login

• One-time Password will be sent on your Registered Mobile Number as well as international number, if any, at the time of login using your mobile number, card details or User ID
• Visit ‘Services’ section to set-up your international number

March 2022 release:

Credit Balance Refund

• You can now apply for a credit balance refund via ILA. Simply login and click on the Credit Balance Refund option from the ‘Menu’ section

Apply for Add–on Card

• Apply for an Add-on Card on SBI Card Chatbot ILA when you click on ’Apply for Card’ post logging in to your card account

January 2022 release:

Encash and Credit Limit Increase offers

• You can now be eligible for both Encash and Credit Limit Increase offers and choose to apply for any one as per your requirement, subject to fulfillment of eligibility criteria
• Access this feature under the ‘Benefits’ section post login

Credit Limit Increase exclusive offer in ‘Get New Card’ functionality

• Subject to eligibility, you can avail the Credit Limit Increase exclusive offer while applying for a new card via ‘/Avail New Card’ functionality on the website. This is an additional Rs. 10,000 Credit Limit Increase offered to eligible customers who do not have a Pre-approved Credit Limit offer

August 2021 release:

Usage Guidelines Updated:

• You can now refer to the updated version of the Digital Platform Usage guidelines. As per regulatory requirements, an updated version has been introduced.

Apply for Add – On Card:

• Apply for an Add-on card on SBI Card Chatbot ILA when you click on “Apply for Card”.

Digital Multicarding:

• You can now give consent for Auto sweep via e-Sign

July 2021 release:

ILA on WhatsApp:

• SBI Card Chatbot ’ILA‘ has been integrated with WhatsApp and you can now chat with ILA through the SBI Card WhatsApp Service

June 2021 release:

Additional OTP authentication at the time of Login:

• OTP Authentication introduced for an additional security layer when you log in to your SBI Credit Card Account using ILA, increasing protection against fraud.

July 2022:

Flexipay EMI

• Now experience a much more simple and easy way to convert spends from the last 30 days into Flexipay EMIs
• Access the enhanced feature under ‘EMI & More’ menu option available on SBI Card WhatsApp Service

Encash & Encash Inline Offer

• Basis eligibility, avail Encash or Encash Inline offer on WhatsApp Service under the ‘EMI & More’ menu option and follow the instructions

Basis eligibility, transfer outstanding from other card to your SBI Credit card.

• Avail the feature under ‘EMI & More’ menu option
• available on SBI Card WhatsApp Service

Card Upgrade & Credit Limit Increase Offers

• Basis eligibility, Upgrade your card or apply for a higher credit limit. Access this option available the ‘Benefits’ section under the ‘Menu’

Usage Guidelines Updated

• In line with RBI Circular RBI/2020-21/74 dated 18 Feb, 2021, you can now refer to the Digital Platform Usage guidelines on Mobile App